Last updated: September 29, 2026
This Refund Policy applies to all subscriptions purchased for Protrading Assistance, operated by Anthony Anayo, a sole proprietor ("we", "us", "our").
If you were billed more than once for the same subscription period due to a technical or billing error, contact us at support@marketbuddyai.net within 48 hours of the duplicate charge. We will investigate and, if a duplicate charge is confirmed, refund the extra charge.
If a technical issue on our end prevented you from accessing the Service after purchase, contact us at support@marketbuddyai.net within 48 hours of your purchase. We will review the case and issue a refund or resolution if a technical error on our part is confirmed.
You may cancel your subscription at any time to stop future renewal charges. Cancellation stops future billing but does not refund the current billing period, which you retain access to until it ends.
Email support@marketbuddyai.net with your account email and the reason for your request. We aim to respond within 2 business days.
Questions about this policy can be directed to support@marketbuddyai.net.